
Building Technology That Reaches Everyone: The Case for Inclusive Civic Platforms
A civic platform built for recent smartphones, fast data, and English readers quietly serves the people who already have the most access, and leaves out the very people civic participation is meant to include. Real inclusion is not a ramp added at the end but a design decision made at the start: mobile money as a first-class path, lightweight pages for weak networks, USSD for the feature phone, and the languages people actually think in.
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